Service FAQ

Each of our experienced technicians is highly trained to provide your BMW motorcycle with the best care possible! We will provide a wide range of service on all types of motorcycles as well. Our staff is customer-oriented and ready to assist you with friendly, knowledgeable service.

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Frequently Asked Questions

How much oil should I put in my motorcycle?

The motorcycles hold approximately 4 quarts of oil. For detailed information about your particular motorcycle, consult the owner’s manual. | top |

What kind of oil should I use?

You should use oil that has an API service code of SG or SH. This information is usually found on the rear panel of the oil canister. For petroleum look for 20W50. For synthetic look for 15W50. Remember, it is highly recommended that you WAIT until after 12,000 miles before putting synthetic oil in your motorcycle. | top |

How do I check my oil?

Every BMW motorcycle has a circular sight glass to check the oil level. The oil level should be either in the middle of the glass or just at the top of the red circular line within the sight glass. For the location of your sight glass, consult your owner’s manual. | top |

When does my bike stop burning oil?

Unfortunately all reciprocating engines burn oil throughout their lifespan. It is not unusual to see an engine burn up to a quart of oil every 1,000 miles. | top |

When should my motorcycle be serviced?

Your motorcycle should be serviced every 6,000 miles. If it is new, be sure to bring it in after the first 600 miles for a break in service. Check the service manual included with your motorcycle for the service schedule. | top |

Why do I have to make an appointment to get my bike serviced?

In order to maximize efficiency for the customer and the mechanics it is important that you make an appointment prior to showing up. By making an appointment you ensure that you will receive your motorcycle the same day you enter it into service (for routine repairs, service intervals, etc). Additionally we don’t have storage space for overnight drop offs. | top |

How long does a service take?

If you bring your motorcycle in the morning when we open (8 am to 6 pm), we can return it to you on the same day. Remember if your motorcycle has a major repair or unexpected complications arise, it may be necessary to keep the motorcycle overnight. | top |

How long is my warranty good for?

Your new BMW warranty is good for three years, 36,000 miles, whichever comes first. | top |

>What does my warranty cover?

Your warranty generally covers all non-wear and tear items. For example it wouldn’t cover brakes, tires, and cables. For a detailed summary of your warranty coverage, please consult your warranty manual that was included with your new motorcycle. | top |

How long do tires last?

Tire wear is not a science. It depends on so many variables including but not limited to, tire pressure, age, road conditions, and average load. There are two simple indicators that your tires are ending their service life. The first are wear bars located in the grooves of the tires. A wear bar will appear within the tread groove after the tire tread has worn down to the lowest point allowed by the manufacturer. The second way is look for cupping. The front tire will show this clearly. As you rotate the tire (best done on the center stand), look for dips in the rubber every few inches. This is an indication of cupping. You may also notice the left side of your tires is wearing faster than your right. This is due to the crown of the road. Roads are designed to slightly slope downward from the center for water drainage. As a result you are actually leaning a little to the left to compensate for the crown, thus wearing the left side of your tire a little more than the right. If you are having trouble visualizing this, don’t worry, stop by and any one of our service managers will be happy to show you examples of both. | top |

How much air pressure should be in my tires?

Every BMW motorcycle has a tire pressure chart under the seat. Consult that chart for specific pressure numbers. Remember under-inflated tires are extremely dangerous. You should check your tires every time you get on to ride. Not only is it safe, but it saves on gas mileage too. | top |

Can you patch a motorcycle tire?

We cannot patch tires because a puncture weakens the overall integrity of the tire. Due to this fact and safety factors to the rider we strongly recommend the purchase of a new tire. | top |

Do I need an appointment to have a tire changed?

You do not need an appointment to get a tire changed. However it is still a good idea to call ahead to let the service managers know and to make sure we have the tire in stock. Tire changes are quick and if desired you can wait while we do them. | top |

How long do brakes last?

There are several factors that contribute to brake wear. Some of those factors include, but are not limited to, average load, road conditions, and braking habits. Brake pads have wear grooves that are visible from the front of the front brake caliper as well as visible from the rear of the rear brake caliper. Consult your owner’s manual for more details on checking your brakes. Additionally feel free to come in any time and have one of our service managers show you what to look for. | top |

What kind of a clutch does a BMW motorcycle have?

With the exception of the F650 models, all BMW motorcycles have dry clutches just like cars. The F650 motorcycles have a wet clutch similar to most non-BMW model motorcycles. | top |

How long should a clutch last?

Clutches are designed to last thousands of miles. However your driving habits, road conditions, etc, will all contribute to different rates of clutch wear. Unfortunately it is not an exact science. Call our service department if you have any additional questions about clutch wear. | top |